Shipping and Returns
EASY RETURNS & EXCHANGES
We’ll do whatever’s necessary to make you happy with your Nuku purchase. Your satisfaction is our only concern.
Exchanges and refunds: If you aren’t totally happy with any full sale domestic Nuku purchase, simply return it in sellable condition and in the original packaging within 30 days with your packing slip for an exchange or a refund. Any refunds will be made through your original form of payment. Items must not have been worn, altered or washed. All discounted items can be either returned for exchange or store credit, no refunds. All international orders are final sale.
Free return label is included with every purchase.
We charge a flat rate of $7 for ground shipping. Shipping will be done through the USPS for all domestic orders. A flat rate of $15 will be charged for international orders and they will be shipped through FedEx. A tracking number will be given to you with your confirmation email. Please do not hesitate to reach out if there are any issues or concerns. All orders are shipped out on Monday’s and Thursday’s.